FREQUENTLY ASKED QUESTIONS

How do I know the products are genuine?

As professional retailers, we only source products through authorized distribution channels. Every gaming console, MacBook accessory, and wearable we sell is guaranteed 100% authentic and comes in its original retail packaging.

Do you offer a warranty on electronics and consoles?

All our hardware—including consoles, tablet PCs, and smart wear—comes with a standard manufacturer’s warranty. Additionally, because of our long-standing industry relationships, our team can often assist you in navigating the support process should you encounter any technical issues.

Will these accessories work with my specific MacBook or Tablet model?

Compatibility is key. We provide detailed compatibility lists in our product descriptions. If you are unsure whether a specific hub, sleeve, or charger fits your device, you can contact our experts with your model number, and we will verify it for you.

How fast is shipping?

We pride ourselves on efficiency. Most orders are processed within 24 hours.

What is your return policy?

We want you to be completely satisfied with your tech. We offer a 7 days return window for unopened and unused items. For more details on how to initiate a return, please visit our dedicated Returns & Exchanges page.

Do you offer technical support after I buy a product?

We aren’t just a shop; we are tech enthusiasts. If you need help setting up your new console or syncing your smart wear to your device, our support team is available via email or chat to help you troubleshoot.