At Tech Fairprice, we understand that when you order a new console or a critical MacBook accessory, you want it delivered safely and quickly. With over a decade of experience in tech logistics, we’ve refined our process to ensure your gear arrives in peak condition.

  1. Shipping Information
  • Processing Time: Most orders are processed and dispatched within 24 business hours. Orders placed on weekends or public holidays will be processed the following business day.
  • Shipping Methods: We partner with premium couriers to offer:
    • Standard Shipping: [3–5] business days.
    • Express Shipping: [1–2] business days.
  • Safe Packaging: As specialists in high-end electronics, we use industry-standard protective packaging to ensure your consoles, tablets, and Mac accessories are shielded from impact and moisture during transit.
  • Tracking: Once your order ships, you will receive a confirmation email containing a tracking number and a direct link to monitor your delivery in real-time.
  1. Returns & Exchanges

We want you to be thrilled with your purchase. If a product doesn’t meet your expectations, please contact us immediately

  • Return Window: We offer a 7- 14 day return policy from the date of delivery.
  • Condition: To be eligible for a full refund, items must be returned in their original, unopened retail packaging with all seals intact. Due to the nature of electronic hardware, opened items may be subject to a restocking fee or limited to exchange only.
  • Defective Items: In the rare event that a product arrives with a manufacturer defect, please contact our support team immediately. We will prioritize a replacement or repair under the manufacturer’s warranty.
  1. How to Start a Return
  1. Contact Us: Email our support team at info@fairprice.com.ng with your order number.
  2. Authorization: We will provide you with a Return Merchandise Authorization (RMA) number and shipping instructions.
  3. Inspection: Once received, our technicians will inspect the item within [2] business days.
  4. Refund: Approved refunds will be credited back to your original payment method within [5–7] business days.