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Help With Shipping & Orders
Thanks for stopping by. Below you will find our shipping details and other information for orders.
If you have further questions, pls do not hesitate to contact us by email or phone. We will be happy to answer any questions!
All payments for online orders are processed through Paystack or Flutterwave. These are secure methods of processing credit cards and your data is protected through industry standard encryption.
You do not need a Paystack or Flutterwave account to pay through their site.
We ship Nigerian-wide.
Our goal is to offer you the best shipping options, no matter where you live. Every day, we deliver to hundreds of customers across Nigeria, ensuring that we provide the highest levels of responsiveness to you at all times.
The time frame for order delivery is divided into two parts:
Processing time: Order verification, quality check, and packaging. All orders are sent to the fulfillment center for dispatch within 48 hours after the order is placed.
Shipping time: This refers to the time it takes for items to be shipped from our fulfillment center to the destination.
- Standard shipping（3-4 Working days）
-Same Day Delivery. (Available in Lagos Only)
We currently ship within Nigeria only. All orders are shipped through registered express courier companies and /or speed post only for quick delivery. Orders are shipped within 1 working day of your order and transit time can vary depending on your location. Typically, metro cities will have a transit time of 1-2 days, however remote locations (for eg. Northeast states) can take 5-6 days for delivery. We do our best to ensure that the delivery happens much before the above deadlines, however at times there could be a slight delay due to unforeseen circumstances. For online payment, we process your payment through fully encrypted payment gateways and your information is secure at all times. You can verify this by checking that the payment is entered only on “https” pages which will also display a security lock on most browsers. All major credit and debit cards are accepted. You can also make payment using most major bank accounts through internet banking.
Please note that the courier may contact you with the telephone number provided by you at the time of order to arrange delivery and may also send you SMS updates. If the item is not delivered because you were not available at the time of delivery, the packages may be returned.
If you have any concern, feel free to call or send an email to firstname.lastname@example.org and our team will respond promptly.
We wish you an enjoyable shopping experience at Tech-Fairprice.